Compass Vision

Please click on the links below for additional information.
1. Vision and Values formulation
2. Strategic Business and Marketing Review and Planning Workshop
3. Personnel and Human Resource Development Strategy Workshop
4. How to Conduct 6 types of Organisation, Management and Human Resource Development Audit
5. TQM - A Briefing for Directors and Senior Management
6. TQM - Steering Committee, Review and Planning Workshop
7. TQM - The Principles
8. TQM - The Personal Service Actions
9. TQM - Project CAT Decision Making, Problem Solving and Meeting Skills for Team Leaders
10. An Internal Marketing and Communications Strategy
11. Team Briefing - A Briefing for Directors and Senior Management
12. Team Briefing - An Introductory Course for Team Leaders
13. Senior Management Personal Effectiveness Development Programme
14. Learning and Practising the Language of Leadership
15. Team Building Skills
16. Leadership Revisited
17. Front Line Leader Development Programme
18. Recruitment Interviewing, Assessment and Selection Skills for Executive Grade Management
19. Weighted Criteria and Episodic Memory Interviewing Techniques
20. How to Create and Use Your Own Advertising Copy
21. Key Result Areas, Performance Standards and Target Setting
22. Performance Appraisal and Planning
23. Delegation - An Individual and Organisational Key Skill
24. Time Management and Its Planning
25. Meeting Skills - Chairing and Participation
26. The Manager as Instructor, Coach and Counsellor
27. Improvement Seeking, Problem Solving and Decision Taking Techniques
28. How to Win the Sale - for Company Sales People
29. Negotiation Skills for Buyers and Sales People
30. Career Development, Counselling and Outplacement Skills
31. Customer Service Skills for Retailers
32. Selling Skills and How to Transfer Them to Front Line Staff
33. Selling Skills for Front Line Retail Staff
34. Shop Theft and Loss Prevention for Retail Management and Company Security Staff
35. Retail Visual Merchandising, Shop Display and Sales Promotion
36. "Counter Violence" Video Based Training
37. "Stop Violence" Video based Training
38. Methods of Payment, their Point of Sale Acceptance and Security

If you require further details on any of the above courses, please telephone our Helpline on 0141-775-1482, and the information will be faxed or sent to you.